Nancy Regan's Upcoming Speaking Engagements

Nancy Regan Speaker

The Anatomy of a Well-Planned Reliability Centered Maintenance (RCM) Analysis in a 4.0 World

Session Day and Time:  Wednesday, 9/26/18, 2:00 pm


Reliability Centered Maintenance (RCM) is one of the most powerful maintenance and reliability improvement processes out there. It is an exciting process that yields overwhelming positive results when the process is applied systematically and correctly by the right people. RCM isn’t a new process. The application of its principles spans four decades and has been (and is being) applied in nearly every industry throughout the world. RCM can be carried out swiftly and efficiently when executed properly. But it is often reported that RCM analysis fails at the implementation stage. That is, the results never get implemented. One of the leading reasons for implementation failure is lack of proper planning. The RCM analysis planning process is incredibly important. Well-planned analyses are far more successful than those that are approached with less forethought. This presentation identifies and explains the main ingredients of a well-planned analysis. Some of these ingredients include: appropriate personnel to plan and manage analyses, involvement of appropriate technical disciplines, training requirements, and the commitment to apply RCM correctly. When any one of these ingredients is missing, or not well executed, the RCM analysis – and implementation of the results – are compromised. Additionally, this presentation details the twelve key steps to follow when planning an RCM analysis including: equipment selection, analysis goals and objectives, scope of analysis, analysis team members, analysis logistics, technical documentation, RCM reports, and the RCM Validation process. Starting an RCM program can seem overwhelming, especially if an organization doesn’t have first-hand experience with it. This presentation will show attendees how to get started applying RCM. It details exactly what the RCM process entails, how it is applied, the resources required to sustain it, and the benefits that RCM can provide. By building on the strength of initial results, an RCM program can be established and successfully sustained.

Want Reliable assets?  If only our equipment could talk...

Session Day, Time, and Location:  Wednesday, 10/24/18, 8:15 am, Salon 1/2


When I first started my career in Reliability, email had just been implemented where I worked.  Most people didn’t have cell phones and the internet was just on its way to becoming mainstream.  (I know, I’m dating myself, but it’s all for Reliability!)  These days, when you see your colleague, the first thing he says is “did you get my email?”  Most (young) people don’t know what a flip phone is, and you can connect to free WiFi just about anywhere.  Our field of Maintenance and Reliability has benefited from huge technological advances that promise big cost savings, increased availability, and greater safety.  I have no doubt that they can deliver.  But I think that in our pursuit for revolutionary solutions, the obvious is (too often) overlooked.  The basics are considered outdated.  And, as a result, our equipment suffers.  If our equipment could talk, it would give us an earful.  It’s time we slow down and listen.  This presentation will reveal the four most common missteps that lead to increased cost, chronic unreliability, and poor safety.  Here’s just a glimpse:

  1. Relying (too heavily) on the OEM instead of an organization’s own experts
  2. Falling prey to “shiny object syndrome” – buying a solution before the problem is adequately identified
  3. Formulating proactive maintenance in a “bubble”
  4. Overlooking one of the most important fundamentals of Maintenance and Reliability that, best case increases costs, and worst case turns deadly

This presentation will elaborate on each misstep.  Attendees will discover exactly what they are and how to overcome each one.

The Power of Reliability Centered Maintenance (RCM) Unlocked:  Demystifying the Common Misconceptions


Reliability Centered Maintenance (RCM) is a time-honored, proven process that has been employed all over the world for four decades in nearly every industry. Its principles are robust, powerful, versatile, and timeless. RCM can be used to increase safety, reduce costs, decrease downtime, increase availability, and optimize scheduled maintenance. With advancing technology, assets are becoming more complex – but the RCM process remains just as vital and relevant today as it was forty years ago. However, the basic principles of RCM have been criticized and (at times) manipulated because it is often wrongly believed that RCM takes too long to perform, or it is too expensive, or it is too difficult, or all of the steps are simply unnecessary. This just isn’t so. RCM is one of the most powerful asset management processes that can be employed. Contrary to criticism about the process, RCM can be carried out swiftly and efficiently when executed properly. RCM’s principles are so versatile that they can be applied to any asset such as an airplane, nuclear power plant, manufacturing plant, or an offshore oil platform. RCM principles can be widely applied to an entire asset or more narrowly applied to select pieces of equipment. The misunderstandings about RCM stem from eight key misconceptions of the RCM process. They are: 1. RCM is just about deriving proactive maintenance; 2. RCM is a process that is used to reduce maintenance; 3. RCM has serious practical weaknesses in an industrial environment; 4. Reading a book or attending an introductory course enables an individual to implement RCM on his own; 5. RCM is too time and resource intensive; 6. RCM is a process that has to be applied to an entire asset; 7. RCM, Failure Modes and Effects Analysis (FMEA), and Failure Modes, Effects, and Criticality Analysis (FMECA) are independent process; 8. Condition Based Maintenance (CBM) and RCM are independent processes. This presentation demystifies the confusion regarding these misconceptions and attendees will leave with a clear understanding of how powerful RCM really is.

How the Fundamentals Can Save the Human Element in Maintenance and Reliabilty


It’s really easy to get caught up in technology. But that can be a very expensive trap. Too often in our industry, the fundamentals of Maintenance and Reliability get cast aside in favor of technology that promises, for example, to reduce costs and increase equipment availability. It usurps the human element and that’s killing us – figuratively (and sometimes literally) speaking. After all, humans are in charge – not hi-tech machines and systems. But state-of-the-art technology is becoming a necessity in our world. That’s why it’s critical that the humans choosing and caring for them don’t overlook the fundamentals. Attendees will journey with the presenter through a series of real-world examples – some grave (aircraft crashes), some fun (a couple of hands of No Limit Texas Hold’em), one inspirational (completing a marathon for the first time), one completely unexpected (gluten…yes gluten), and more. Through these scenarios, attendees get to explore the fundamentals of Maintenance and Reliability and gain a unique perspective of how they can be applied.

Nancy Regan's Past Speaking Engagements

The Antidote for "Implementation Failure" in the World of Asset Management


There’s a lot of focus today (and rightfully so) on developing a “Reliability Culture.”  More and more technological advancements promising significant benefits are emerging.  But articles written by leading practitioners continue to abound detailing that up to 70% of organizations fail to effectively implement the results of reliability improvement methods.  Many reasons for failure are offered.  But, if you ask me, there’s one “root cause.”

Anyone who has anything to do with Asset Management, at any level of responsibility should know the answer to about a half dozen questions without hesitation.  I’m giving you one minute to answer three of them.  No pondering.  No Googling.  Go!

In complex equipment, roughly what percentage of Failure Modes occur randomly?
What governs how often a Condition Based Maintenance task is performed?
Is it possible to manage random failure?  If yes, how?

If you couldn’t answer all of these questions without hesitation, don’t feel badly.  You’re not alone.

The answers were quite literally given to us nearly 50 years ago through a tough lesson learned by the commercial airline industry.  But for many, the answers remain buried.  And therein lies the “root cause” for chronic implementation failure.

I’m convinced that if every team member, from artisans to executives, had this foundational knowledge, implementation efforts would become a whole lot easier and a lot more successful.  Why?  Because the basic principles of equipment failure and maintenance pervade just about every asset management solution out there.  Need better buy-in?  More management support?  Start with the fundamentals and don’t leave anyone out.  When people know better, they do better.

This presentation details how implementation of asset management strategies can be vastly improved by establishing a bedrock of fundamental knowledge across a team before any reliability improvement process is ever initiated.  And it will provide the steps on how to do it.

Is Reliability Centered Maintenance right for you?


On December 29, 2018, Reliability Centered Maintenance (RCM) will have its 40-year anniversary.  The process has stood the test of time and human meddling.  But, RCM is still often misunderstood and misapplied.  There are several misconceptions that need to be debunked.

This presentation will outline exactly what goals can be achieved using RCM.  Additionally, it will debunk the top four misconceptions about RCM.  And it will pose and answer the top four questions about RCM most people don’t know to ask.

This presentation cuts through all the noise, marketing, and false information about RCM and simply sets the record straight.  The information provided does not describe or endorse any particular “brand” of RCM.  Attendees will leave knowing exactly what RCM is, and what it can and cannot do.

Lessons from a Master:
The Most Valuable RCM, Business, and Life Lessons John Moubray Taught Me


The most influential mentor in my career died on January 15, 2004.  Thirteen years later, John Moubray’s wisdom continues to serve me.  If you have anything to do with Reliability Centered Maintenance (RCM), then you know who John Moubray was.  No matter what your perspective is on RCM2, there’s no denying that John was a giant in the RCM world; he was a fierce proponent of the RCM philosophy designed by the original architects, Nowlan and Heap.  

He trained his network members to be responsible custodians.  He said it best when he affirmed:  we are here to promulgate the principles we believe to be best practice and in so doing make the world a safer place for all who live in it.  

In 1997, by luck (or Providence), I stumbled upon Aladon LLC and the RCM2 process, and thus began my journey into RCM.  John Moubray became my mentor.  This presentation summarizes the most important RCM lessons John delivered about the process he described as “majestic.”  John’s wit and wisdom were powerful but they weren’t limited to RCM.  

As a keen entrepreneur, his lessons extended beyond RCM.  Therefore, this presentation also features wisdom he imparted about business and life that are just as relevant (if not more relevant) today as they were nearly twenty years ago.  Ever-grateful for the treasure of John Moubray’s philosophy, the presentation ends with the most valuable advice he ever gave me – advice that applies to everyone (and has nothing to do with RCM!).  

Nearly two decades later, I finally get it!


Get immediate access to one of the most essential foundations of Reliability Centered Maintenance in our FREE video lesson.


Our mission is to bring accessible and affordable RCM training to the Maintenance and Reliability Community. Learn More.

RCM Blog